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Choose buyer or supplier
LionKing Global Help Center
Recommended flow: create an account, complete your company profile, publish inventory or purchase requests, then manage RFQs and quotes online.
Quick Start
Complete Profile
Submit supplier company information
Publish Information
List inventory or purchase requests
RFQ & Quote
Manage sourcing communication online
FAQs & Operation Guide
Registration & Accounts
How do I create an account?
Choose a buyer or supplier account, complete the required identity and company fields, verify your account, accept the Terms and Privacy Policy, and submit the registration form.
What if I do not receive a verification code?
Check that your account identifier is correct, your network is available, and messages are not being blocked. Avoid requesting codes repeatedly in a short period. Contact support if the problem continues.
What is the difference between buyers and suppliers?
Buyers can search supply, submit RFQs and post purchase requests. Suppliers can also onboard their company, publish inventory, receive RFQs and submit quotes.
Supplier Onboarding & Profile
Why are some supplier features unavailable?
Suppliers must complete their company profile and pass the required review. Inventory publishing, RFQ/quote tools and promotion services open according to the approved permissions.
What information should a supplier prepare?
Prepare the company legal name, registration details, business address, company profile, registration documents, authorized representative information and any supporting materials required for your Edition.
How do I improve contact information and company presentation?
Maintain the available reception and contact channels in Account Settings. The company gallery can be used for company, office and warehouse images.
Inventory Publishing & Management
How can I publish inventory?
You can publish items individually, paste batches, or upload a file. Download the inventory template first and provide the required part number, manufacturer, package, date code, quantity and notes.
What should I check before publishing inventory?
Part number, manufacturer, package, date code and quantity should match the actual goods. Clearly describe product condition and update inventory or price information when it changes.
What are normal, hot, priority and spot inventory?
Normal inventory uses standard exposure. Hot and priority inventory can receive additional visibility. Spot inventory is intended for qualified suppliers and follows platform ranking rules.
RFQs, Quotes & Purchase Requests
How does a buyer submit an RFQ?
Choose a supplier from supply or part-number results, enter the sourcing requirements and submit the RFQ. You can track it from My Inquiries.
How does a supplier quote an RFQ?
Open Received Inquiries, review the sourcing request, and submit price, available quantity and quote notes. Submitted quotes remain available in quote management.
How do I post a purchase request?
Enter the part number, manufacturer, requested quantity, date code, package, target price and notes, then publish individually, by paste, or by file upload.
Membership & Company Verification
What membership services are available?
Current membership names, pricing, inventory limits and benefits are based on the latest platform configuration. See the Membership page for current details.
What verification types are available?
The platform supports Manufacturer Verification, Authorized Distributor, SSCP and VIP verification to present company credentials, operating capabilities and supply advantages.
How do I apply for verification?
Complete the company information and submit the supporting materials required for the selected verification type. Benefits are enabled after platform review; actual processing time depends on the review status.
Transaction Safety & Complaints
What issues can I report?
False inventory, false quotes, mismatched part/manufacturer/package/date code, counterfeit or defective goods, non-delivery after payment, overdue payment, refused after-sales support, or other rule violations.
What evidence should I keep for a complaint?
Keep orders, contracts, communications, payment records, logistics records, product photos and test materials, and make sure the information submitted is accurate and complete.
How does the platform handle transaction disputes?
The platform may register, verify and coordinate based on the materials from both parties. Platform coordination does not replace a formal determination by courts, arbitration bodies or regulators.